Sample Application Service: Verify Product Quality & Minimize Procurement Risks for Global B2B Clients

Service Scope

We support sample applications for all our product categories to meet quality verification needs across diverse procurement scenarios, including:

Smart Devices: Robotic vacuum cleaners (with core function demonstrations available).

Important Note: Only one sample per SKU is allowed to ensure rational allocation of production resources and fair service for all clients.

Sample Specifications & Standards

Samples are 100% consistent with mass-produced products in quality, with no deviations in materials, functions, or craftsmanship. Detailed standards are as follows:

Materials & Manufacturing Processes: Samples adopt the same raw materials, production lines, and quality control standards as bulk-ordered products, ensuring consistency in texture and durability.
Functional Configuration: Smart devices are pre-installed with full core functions (e.g., robotic vacuum cleaners support normal operation of laser navigation, obstacle avoidance, and vacuuming modes) for comprehensive performance verification.
Labeling: A removable “Sample” sticker will be affixed to robotic vacuum samples. The sticker does not affect product appearance, functionality, or subsequent demonstration use.

Sample Fee & Shipping Rules

Sample Fee Rules

Fee Calculation: Sample Price = Bulk Unit Price × 1.5. The fee covers production, assembly, and quality inspection costs with no additional premium charges.

Example: If the bulk unit price of a robotic vacuum is $15, the sample price will be $15 × 1.5 = $22.5 per unit.

Fee Exemption Policy: The full sample fee will be deducted from your final bulk order amount if your subsequent order quantity reaches or exceeds twice the product’s Minimum Order Quantity (MOQ).

Example: If the MOQ for a product is 50 units, the sample fee will be fully waived when your order quantity is ≥ 100 units.

Shipping Rules

Shipping Cost Bearer: Shipping fees are borne by the client by default.
Logistics Options: We provide three reliable logistics choices: DHL, FedEx, or client-designated compliant logistics companies. Shipping fees are calculated based on actual delivery distance and package weight.
Shipping Fee Reimbursement: The full shipping fee will be reimbursed if either of the following conditions is met:
- Subsequent single order quantity ≥ 500 units;
- Subsequent single order amount ≥ $10,000.

Efficient & Transparent Application Process (4 Simple Steps)

To apply for samples, click the “Request a Quote” button on our website to contact customer service, and provide the following three pieces of information:

Clear product requirements (e.g., “Robotic Vacuum Cleaner – Basic White Model”);
Detailed delivery address (including country, city, postal code, and specific street) to ensure accurate delivery;
Valid contact information (phone number/email/WhatsApp) for order follow-up and logistics notifications.

Step 1: Application Submission & Confirmation

A confirmation email will be sent to you immediately after submission, notifying you that your application has been accepted and is pending review.

Step 2: Demand Verification & Invoice Issuance

Our customer service team will contact you within 12 hours to verify your requirements (sample specifications, delivery address, etc.). An electronic invoice for the sample fee will be issued to you upon confirmation.

Step 3: Payment & Shipment Arrangement

You can make payment via PayPal Business or Telegraphic Transfer (T/T) – consistent with our enterprise-grade payment methods. We will arrange shipment within 3 working days after receiving payment, and provide a unique logistics tracking number for real-time monitoring.

Step 4: Quality Feedback & After-Sales Support

You may report quality issues (e.g., smart device malfunctions) within 7 days after receiving the sample, with photos/videos of the defective product required as evidence. If the issue is confirmed to be a product quality defect on our side, we will re-send a new sample for free, covering all associated costs (production, shipping, etc.).

Enterprise-Grade Payment Services: Secure, Compliant & Tailored for B2B Transactions

Based on B2B foreign trade procurement characteristics—large transaction amounts, long cycles, and high risk controllability demands—Qizhiyun adheres to the core principle of stable cooperation, providing secure and flexible payment solutions that balance the interests of both buyers and sellers.

Diversified Enterprise-Grade Payment Methods

To adapt to global clients’ payment habits and regional financial policies, we offer the following mainstream payment methods (adjustable based on order scale and cooperation stage):

Telegraphic Transfer (T/T): Supports advance T/T (partial deposit), post-delivery T/T (payment upon delivery), or installment T/T (deposit + balance). Ideal for long-term clients to reduce financial pressure on both parties.
Letter of Credit (L/C): In partnership with affiliated banks, we support irrevocable sight/deferred payment L/C. Bank credit guarantees protect the rights and interests of both parties, especially suitable for first-time cooperation or large-value orders (e.g., million-dollar smart hardware procurement projects).
Enterprise-Grade Third-Party Payment: Supports PayPal Business and cross-border RMB settlement, applicable for small-to-medium value orders (e.g., smart hardware sample orders or trial orders). Features convenient operation and fast payment processing.
Customized Payment Agreements: For core clients with large annual procurement volumes (e.g., hotel chain smart hardware suppliers), we offer long-term payment agreements (e.g., monthly/quarterly settlements) to enhance cooperation flexibility.

Payment Security & Compliance Assurance

Fund Security Control: All payment processes are completed through compliant financial institutions partnered with our platform, ensuring traceable fund flow and avoiding financial risks from private transactions. We strictly comply with China’s foreign trade foreign exchange regulations and destination countries’ cross-border payment laws, guaranteeing legal and compliant processes with no foreign exchange settlement risks.
Order-Payment-Logistics Integration: Our platform backend realizes real-time linkage of order, payment, and logistics data. Clients can check payment status instantly after remittance. Production or shipment is only arranged after payment confirmation (in accordance with agreed terms), eliminating disputes such as “payment made but no delivery” or “delivery made but no payment”.

Adaptation to Procurement Cost Control Needs

Exchange Rate Fluctuation Alerts: The platform provides real-time exchange rate inquiry services for cross-border payments, and proactively notifies clients of potential cost impacts caused by exchange rate fluctuations, helping them optimize payment timing and plans.
Zero Extra Payment Fees: Our platform charges no additional payment service fees (e.g., third-party payment handling fees, L/C processing fees). Only standard fees charged by financial institutions apply, helping clients control total procurement costs.

Service Synergy Summary

Qizhiyun integrates standardized sample services with secure payment solutions to create a low-risk B2B procurement experience. From sample quality verification to bulk order payment settlement, we ensure transparency, compliance, and efficiency at every step—helping global clients minimize procurement risks while reducing operational costs. We strive to be your trusted end-to-end smart hardware procurement partner.

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